wangxyw Posted October 31, 2017 Report Share Posted October 31, 2017 Any one can help check my online order which submitted and paid already more than 3 weeks. Order number is: AB-4796. I sent several mails but any response from bomberonline, I have also send several message via facebook but still any response from bomberonline. It's amazing!!! I really don't know how to do. Anyone can help to check? Thanks Quote Link to comment Share on other sites More sharing options...
drschwartz Posted October 31, 2017 Report Share Posted October 31, 2017 Check the thread "Is Bomber out of business" just below yours on the forum. Bomber is in bankruptcy proceedings and I think finding out about the status of your order may be difficult. Quote Link to comment Share on other sites More sharing options...
wangxyw Posted October 31, 2017 Author Report Share Posted October 31, 2017 Oh my god~ So how to deal with the submitted order? Can be refund? Quote Link to comment Share on other sites More sharing options...
workshop7 Posted October 31, 2017 Report Share Posted October 31, 2017 Ask your credit card company to help you get your money back. Quote Link to comment Share on other sites More sharing options...
SnowNBeachAddict Posted November 1, 2017 Report Share Posted November 1, 2017 Why is the store still up if they are filing chapter 7 has me confused:((( According to the BK docs (available online) the assigned trustee is listed below: Jared Walters PO Box 804 Eagle, CO 81631 970-456-3395 jcWalters7@gmail.com If your credit card company declines to issue a credit I recommend contacting the court assigned trustee listed above. Best wishes to you and am sorry this has happened:( Quote Link to comment Share on other sites More sharing options...
Poloturbo Posted November 5, 2017 Report Share Posted November 5, 2017 Before even registering to the forum and not knowing all the better options out there I made an order before Bomber bankruptcy. After the news I was freaked out as I didn't have any news before and after the purchase from the seller. 2 days after bankruptcy I made a claim to PayPal and just received my money today. That money will pay for the Donek FC metal and all my other gears to get back into carving after so many years so I'm relieved. Hope everyone can do the same. I would surely get that online store down. Quote Link to comment Share on other sites More sharing options...
rvrholic Posted November 6, 2017 Report Share Posted November 6, 2017 I also just received a full refund from PayPal. I’ve become an even bigger fan of PayPal after this because their process is very straight forward and takes less time then many credit cards from what I understand. I paid Bomber with both PayPal funds in my account as well as a Cap One credit card through PayPal. They took care of both the card refund as well as returning money into my account. I noticed that the bomberonline.com address to the store finally seems to have been disabled. Quote Link to comment Share on other sites More sharing options...
dhamann Posted November 6, 2017 Report Share Posted November 6, 2017 this is probably more redundancy, but my experience was that i placed an order for some parts/accessory items on 10/20/17. i got an automated email stating my order had been placed. i had checked my account to see if the charges were there. pretty sure i saw the charges, but not certain... assuming it went through because my last experience with buying boots took about 30 days. (however, i had consistent communication prior to my purchase assuring i was getting the right boot) i've sent and email to bomber recently, but also checked my cc statements. there had been no charges. cancelled the order i suppose, but i saw no charges and a credit to wash itself. it never went through is the obvious conclusion. i would suggest perhaps checking your cc statements if that's not to obvious of a statement. good luck and hope all alpine enthusiasts get refunded (or communicated with) and all this legalese blows over asap. maybe '19 season. we'll survive Quote Link to comment Share on other sites More sharing options...
Jack M Posted November 6, 2017 Report Share Posted November 6, 2017 Definitely check your credit card activity to see if the charge is even there. My last three orders with Bomber were not actually charged to my card until shipped. If the charge is there, have them reverse it. Quote Link to comment Share on other sites More sharing options...
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