rschneid Posted December 18, 2009 Report Share Posted December 18, 2009 Hey everybody, a part snapped inside my fintec heel slopeside last Saturday. I could not get my boot out - I eventually had to take my foot out of the boot and than walk one footed to a table where I placed board with boot still attached on the table and manually pressed both pins in to release boot. - Yes I am sure it was funny looking. Anyway, emailed Michelle on Saturday evening. Could not understand why Michelle did not call me back instantly :) Anyway not knowing that Michelle was off on Monday (probably boarding) I began to get desperate (perhaps I was on the personna-non-grata list) maybe she did not like Maryland boarders - who knows. Finally on Tuesday she emails me to say "Don't worry - parts on the way" Parts arrive today (Friday) Fintec heel repaired and I am good to go. (Free! replacement parts and shipping - even though I am out of warranty and probably did the damage myself by pulling at the wrong moment. So although it sounds like I am a shill for Bomber, I'm not, although you could say I was paid via the free parts.. so maybe I am?.. :) Quote Link to comment Share on other sites More sharing options...
pokkis Posted December 18, 2009 Report Share Posted December 18, 2009 I must say that service provided by Bomber crew is class it self, it beats clearly service level i get to my Bentley or Rolls Darn, Michelle and Fin , you should start new carier to train other companies how serve customer and get them come back Quote Link to comment Share on other sites More sharing options...
lamby Posted December 18, 2009 Report Share Posted December 18, 2009 We have also been super pleased with the level of service Bomber has provided to us. We have also been real happy with the boots we have purchased through BOL. What a great company! Quote Link to comment Share on other sites More sharing options...
carvedog Posted December 19, 2009 Report Share Posted December 19, 2009 it beats clearly service level i get to my Bentley or Rolls I want to see pics with the boards in the roof rack.... Quote Link to comment Share on other sites More sharing options...
nils Posted December 19, 2009 Report Share Posted December 19, 2009 http://www.bunker77.com/ Bunker Spreckle III story...his infamous topmodel + rolls + boards on the rack ( which racks?) pictures are famous in surfing history.. Pokkis lets hope you live longer ;) ( you already beat him by far hehe) N. Quote Link to comment Share on other sites More sharing options...
Hans Posted December 19, 2009 Report Share Posted December 19, 2009 I must say that service provided by Bomber crew is class it self, it beats clearly service level i get to my Bentley or Rolls Darn, Michelle and Fin , you should start new carier to train other companies how serve customer and get them come back +1 Nothing to say more.... Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.