charliechocolate Posted March 6, 2023 Report Share Posted March 6, 2023 I don't know if this is a design defect but it may be a wear item. What's happened on my boots is that the smaller disc has worn out the recessed hole where it sits into a bigger hole so the cuff comes off at the ankle, especially when the buckles are cranked. upzboots.com has been offline for the last month or so. The only other retailer I can find that carries these is oes.cat and they don't respond to emails. Does anyone know where I can get replacements? Quote Link to comment Share on other sites More sharing options...
jburk Posted March 6, 2023 Report Share Posted March 6, 2023 yoja@upzboots.com is answering emails and says he's still taking orders. He can tell you if he has that part in stock. 1 Quote Link to comment Share on other sites More sharing options...
Eastsiiiide Posted March 10, 2023 Report Share Posted March 10, 2023 (edited) Had a similar issue, so I wrote to UPZ at their main european contact--they were aware of the issue with the UPZ North America site and immediately sent me new cant discs via international mail. . Thanks UPZ! Edited March 12, 2023 by Eastsiiiide 1 Quote Link to comment Share on other sites More sharing options...
Eastsiiiide Posted March 10, 2023 Report Share Posted March 10, 2023 (edited) As a stopgap you can do something like this. It'll be enough to hold the boot together at a selected cant position so you don't have to give up any days waiting for the replacement. Just take measures to make sure it stays tight since the bolt will want to loosen on you as the hinge moves back and forth, and this bypasses the locking system the stock fastener uses. Edited March 12, 2023 by Eastsiiiide 1 Quote Link to comment Share on other sites More sharing options...
jburk Posted March 17, 2023 Report Share Posted March 17, 2023 If you haven't had any luck getting this sorted yet, I had emailed yoja@upzboots.com a couple of weeks ago inquiring about some parts for my boots. He replied next business day, confirmed he had what I needed in stock a few days later, and I received my order from him earlier today. Send him an email, he's always had great customer service, even without the website it seems. 1 Quote Link to comment Share on other sites More sharing options...
Aracan Posted March 17, 2023 Report Share Posted March 17, 2023 If you cannot reach Dan Yoja, try Wolfgang directly. It's the Austrian e-mail address given on upz-boots.at 1 Quote Link to comment Share on other sites More sharing options...
charliechocolate Posted March 22, 2023 Author Report Share Posted March 22, 2023 Thanks for all the tips. I contacted Dan directly and parts are on their way. The site is now back up. 1 Quote Link to comment Share on other sites More sharing options...
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