Tddragon Posted March 11, 2020 Report Share Posted March 11, 2020 Does anyone know? Last facebook post almost 2 yrs old, phone number goes straight to voicemail - no updates to website in 2yrs. I ordered some gecko plates and after getting initial order confirmation and credit card “pre authorization” - no communication since. any recommendations where else to buy ? thanks. Quote Link to comment Share on other sites More sharing options...
dgCarve Posted March 11, 2020 Report Share Posted March 11, 2020 They are not in business. Wait few days and your funds on CC will be released. It is "pre authorization", not actual charge. Same happened to me. Quote Link to comment Share on other sites More sharing options...
rjnakata Posted March 11, 2020 Report Share Posted March 11, 2020 I wonder also. I asked them some questions about plate install and the last I heard was early Nov 2019. I asked a question on Jan 27, 2020, but no response. Their website was outdated by about a year or so and now It looks like their website may have been hacked. 1 minute ago, dgCarve said: They are not in business. Has Apex declared this? Quote Link to comment Share on other sites More sharing options...
dgCarve Posted March 11, 2020 Report Share Posted March 11, 2020 This is conclusion based on: - No updates on facebook or website for 2 years. - No communication by phone or email. - Do not send orders. - CC money are released after "pre authorization" expires. Quote Link to comment Share on other sites More sharing options...
Tddragon Posted March 11, 2020 Author Report Share Posted March 11, 2020 (edited) 11 minutes ago, dgCarve said: This is conclusion based on: - No updates on facebook or website for 2 years. - No communication by phone or email. - Do not send orders. - CC money are released after "pre authorization" expires. Crap. I thought so... what a bummer. Any recommendations where to buy these plates? did they have anyone else ever selling for them? or only used? Anyone else making anything similar for softboot setups? EDIT: Just noticed where you live. Lived in Sammamish for a year a few years ago. What an awesome area:) Edited March 11, 2020 by Tddragon added Quote Link to comment Share on other sites More sharing options...
rjnakata Posted March 11, 2020 Report Share Posted March 11, 2020 12 minutes ago, dgCarve said: This is conclusion based on: - No updates on facebook or website for 2 years. - No communication by phone or email. - Do not send orders. - CC money are released after "pre authorization" expires. I believe they were still doing business while those items existed. How/why is hard to fathom. If Apex is gone that is a shame however. In any case, buyers should go through resellers if they have any in stock. I got one at icarve.com a while ago. 1 Quote Link to comment Share on other sites More sharing options...
Tddragon Posted March 11, 2020 Author Report Share Posted March 11, 2020 2 minutes ago, rjnakata said: I believe they were still doing business while those items existed. How/why is hard to fathom. If Apex is gone that is a shame however. In any case, buyers should go through resellers if they have any in stock. I got one at icarve.com a while ago. thanks a bunch! Just sent them a price inquiry. Doesnt show if they have anything in stock. Quote Link to comment Share on other sites More sharing options...
pow4ever Posted March 11, 2020 Report Share Posted March 11, 2020 logged in just to say that. Get it through i-carve.com. Ivan is great to deal with. Quote Link to comment Share on other sites More sharing options...
Tddragon Posted March 11, 2020 Author Report Share Posted March 11, 2020 1 hour ago, pow4ever said: logged in just to say that. Get it through i-carve.com. Ivan is great to deal with. Awesome thanks. Sent them an inquiry. Also found one last one in stock in Australia Quote Link to comment Share on other sites More sharing options...
Jack M Posted March 12, 2020 Report Share Posted March 12, 2020 Give them a little time. I found last year the only way to get a response from them is to order something. If they are truly MIA you can get a refund from your CC company. Quote Link to comment Share on other sites More sharing options...
dgCarve Posted March 12, 2020 Report Share Posted March 12, 2020 I put an order couple of months ago. No response. Funds on my CC were released few days later. 2 Quote Link to comment Share on other sites More sharing options...
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