Hi Greg,
What's the name of the shop? Upon reading the thread, it seems the shop is taking responsibility for their mess-up and I have a couple of boards badly in need of grinds. Haven't been ground before and I would be sure to specify how important it is to have a 'smooth operator.'
Also, I used to race Norams/WC and if you're not a seriously committed racer, I don't think you'd ever notice the difference with your board the way it is now versus if it was perfect. It took me 4 years of full-time training to get close to the podium at a Noram with perfectly tuned boards and after 5 years, I was still somewhat far from the WC podium. Keep it well-tuned and focus more on technique. If you make even one mistake on the course, you'll likely be off-podium. Don't sweat it :) Have fun with it!
Thanks!
Kab
PS - Oops, looks like A1. Hope the rest of my info helped :)